Unboxing the SmartTerra
We want you to have the best experience as possible with your new SmartTerra! As much as we want everything perfect, some things are outside of our control. For example, it is possible that some parts may have shifted around during shipping.
Therefore, we have compiled a list of things you should check for once you receive your SmartTerra. Please read on!
Please watch this video to see what you should check for before you start setting up.
You will also learn about the unit, and how it is assembled and disassembled.
Things to Check:
First thing’s first, please be gentle when handling the unit. Be especially careful not to push in at the water level display window and the drain plug.
Next, we’ll check whether there are any leaks in the acrylic tank.
Lastly, these parts that may have moved around during shipping. Please confirm that they are where they should be.
If you run into any other issues during unboxing, please visit our Troubleshooting Guide.