It may be the nighttime for the unit. If the lights still do not turn on, go to Settings > Advanced Settings > Send Command > X0200

There may be several reasons for this: The humidity setpoint for your theme might be too high; considering lowering your humidity setpoint. Also, we find that if the fan is always on, the tank rarely fogs up. To do this:

There can be several reasons to this, so let’s go through each diagnostic:

Go to “Commands” and try playing the lightning demo. This should reset the internal sound-loop mechanism.

Themes Themes allow you to customize your SmartTerra, and easily switch between different environments. Two preset themes are provided: You can build upon the presets by duplicating. You can also create new theme: press the + button located at the bottom of your screen. Setpoints You can set values for temperature, humidity, and moisture that…

You can recalibrate the rain pump through the app. Go to Settings > Rain Pump Calibration Calibrate the pump according to instructions in the app

The spine cover can be a little tricky. There are two things that you need to pay attention to to make sure that the cover closes properly. Please see the video below on how to open and close the spine cover. There may be a small gap between the cover and the spine. The parts…

The water filter should be secured at the bottom of the tank. If this is not the case, you can easily snap it back on by squeezing the sides of the plastic part. There should also be a filter piece that prevents large pieces of rock from entering the reservoir.