Author: admin
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The sensor is not connected. See how to install the soil moisture sensor here>>. The cover on the soil moisture sensor has fallen apart Simply reattach the cover with superglue.
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Minor scratches on the tank are normal and may have occurred during shipping. It will not affect your viewing of the plants. Keep the tank clean by wiping with a microfiber cloth. With some DIYs, these scratches and can be removed using a surface polishing compound. You can use various kinds including automotive scratch removers.…
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The parts are design to fit together perfectly with weight inside the tank. Once you have added plants and soil to your tank, the parts will soon settle and fit together with time.
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If you are missing parts, please let us know so we can send them to you. Contact Us
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Ensure that the moisture sensor is dipped all the way into the substrate. For most accurate readings, place the sensor towards the center of the tank, and near the “dirt” parts of your soil (as opposed to rocks). If problems still persist, recalibrate the sensor through the app. Go to Settings > Soil Probe Calibration.…
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Recalibrate the sensor through the app. Go to Settings > Water Level Calibration
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To change the theme so that it does not rain automatically, set the moisture level in the selected theme to 0%.
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The fan is not working. Open the spine lid, and check if the fan’s cable is properly connected to the port on the circuit board. The fan is too loud.
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I cannot pair my SmartTerra with the app. Please refer to instructions here on how to pair. If this doesn’t work, try the following: I have already paired my unit, but I cannot connect when I reenter the app. The app continuously crashes. I found a bug in the app! Please let us know so…
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Are your plants appearing a little yellow or brown? Or are they drooping? There can be many reasons that your plants are not so doing well. Here are a few things to verify: Additionally, check out the Plant Talk Forum. There is likely someone who had the same issue or is willing to help! You…