SmartTerra

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  • Does not rain properly

    There are a few reasons why it may not be raining properly. 1. The water is too low Check the water level in the reservoir. If the level is too low, it will not rain. 2. The rain tracks are not correctly positioned or oriented It is possible that the tracks have shifted or rotated,…

  • Problems with the Speaker

    How do I stream music from my phone? The SmartTerra has an integrated Bluetooth music streaming system. However, it works independently from the SmartTerra App. You would connect, play music, and control the volume directly from your phone just like with any other Bluetooth Speaker. To pair with SmartTerra’s music streaming, go to your phone’s…

  • There is a leak

    First of all, make sure that your SmartTerra is placed on a rigid and level surface. Be careful when moving the unit when there is water inside the reservoir as it may spill out.There are two locations that are particularly sensitive to leaking. Please make sure that these two parts are secure. Please be gentle…